This Privacy Policy describes how Sdp Consultancy Inc., operating under the developer name SDP Guide, collects, uses, and safeguards your information when you visit https://www.sdpguide.lat. Protecting your privacy is fundamental to how we operate.
1. Introduction
Sdp Consultancy Inc., a corporation duly registered in Canada with its registered office at 1157 Beaver Valley Crescent, Oshawa, Ontario L1J 8N3, owns and operates the website https://www.sdpguide.lat under the developer name SDP Guide. Our firm specializes in computer systems design and related services, including computer integrated systems design, within the professional, scientific, and technical services sector.
This document explains how we handle personal data when you interact with our website or use our services. By accessing our website, you acknowledge the practices outlined in this policy. We encourage you to read this policy carefully and contact us with any questions.
2. Information We Collect
Information You Provide Voluntarily
- Your full name, email address, telephone number, and company name when submitting inquiry forms or service requests
- Project descriptions, technical specifications, and related documentation you share with us
- Records of correspondence including emails, phone conversations, and meeting notes
- Any additional information you choose to provide through our website or direct communications
Information Collected Automatically
- Device and browser data including IP address, browser type, operating system, screen resolution, and language preferences
- Usage analytics such as pages viewed, time spent on each page, navigation patterns, and referring websites
- Cookies and similar tracking technologies as detailed in Section 6 of this policy
3. How We Use Your Information
We process your personal data for the following legitimate business purposes:
- Delivering our computer systems design and integration services effectively
- Responding to your inquiries, proposals, and service requests in a timely manner
- Communicating project updates, technical documentation, and service-related announcements
- Improving our website functionality, content relevance, and overall user experience
- Complying with applicable legal and regulatory obligations
- Detecting, preventing, and addressing fraud, security incidents, and technical issues
- Maintaining business records for accounting, auditing, and reporting requirements
4. Legal Basis for Processing (GDPR)
For individuals in the European Economic Area or the United Kingdom, we process personal data under the following legal bases as defined by the General Data Protection Regulation:
- Consent: Where you have provided explicit consent for specific processing activities, such as receiving marketing communications or accepting non-essential cookies
- Contractual Necessity: When processing is required to fulfill a contract with you or to take pre-contractual steps at your request
- Legitimate Interests: When processing serves our legitimate business interests, including service improvement, security maintenance, and operational efficiency, provided these interests do not override your privacy rights
- Legal Obligation: When processing is necessary to comply with applicable laws, regulations, or court orders
5. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following limited circumstances:
- With trusted service providers who assist us in operating our website and delivering services, under strict contractual data processing agreements
- When required by law, regulation, legal process, or governmental request
- To enforce our Terms of Service, investigate potential violations, or protect our legal rights
- In connection with a merger, acquisition, or sale of business assets, with appropriate notice to affected individuals
Any third party receiving your data is contractually bound to use it solely for the specified purposes and to maintain adequate security measures consistent with this policy.
6. Cookies and Tracking
Our website uses cookies to enhance functionality, analyze usage patterns, and improve your experience. Cookies are small text files stored on your device by your web browser. The types of cookies we use include:
- Essential Cookies: Necessary for the core operation of our website, including session management and security features
- Analytics Cookies: Collect anonymous information about how visitors use our website, helping us understand which pages are most popular and how users navigate between them
- Preference Cookies: Remember your settings and preferences for future visits
You can manage or disable cookies through your browser settings. Note that blocking essential cookies may impact website functionality. For further guidance on cookie management, visit aboutcookies.org.
7. Data Security
We implement robust technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit using TLS 1.3 protocols
- Secure server infrastructure with role-based access controls and authentication
- Regular security audits, vulnerability assessments, and penetration testing
- Employee training on data protection best practices and confidentiality obligations
- Incident response procedures to address and report data breaches promptly
While we strive to maintain strong security, no system is completely impenetrable. We will notify you and relevant authorities of any data breach affecting your personal information in accordance with applicable data protection laws.
8. Your Rights
Depending on your jurisdiction, you may be entitled to exercise the following rights regarding your personal data:
GDPR Rights (EEA and UK Residents)
- Right to access your personal data held by us
- Right to rectify inaccurate or incomplete information
- Right to erasure, also known as the right to be forgotten, subject to legal retention requirements
- Right to restrict processing of your data in certain circumstances
- Right to data portability in a structured, commonly used format
- Right to object to processing based on legitimate interests or direct marketing
- Right to withdraw consent at any time where processing is based on consent
CCPA Rights (California Residents)
- Right to know the categories and specific pieces of personal information we have collected
- Right to request deletion of personal information we have collected from you
- Right to opt out of the sale of personal information. We do not sell personal information
- Right to non-discrimination for exercising any of your CCPA rights
To exercise any of these rights, please contact us using the details in Section 14. We will respond to your verified request within the timeframe required by applicable law.
9. Children and Privacy
Our services are not directed toward individuals under 16 years of age. We do not knowingly collect personal data from children. If we become aware that a child under 16 has provided us with personal information, we will take immediate steps to delete it. Parents or guardians who believe their child has submitted data to us should contact us promptly.
10. International Data Transfers
Your information may be transferred to and processed in countries outside your country of residence, including Canada where Sdp Consultancy Inc. is established. Such countries may have data protection laws different from those in your jurisdiction. When we transfer personal data across borders, we implement appropriate safeguards, including standard contractual clauses as approved by the European Commission, to ensure your data receives an adequate level of protection.
11. Third-Party Links
Our website may contain links to third-party websites, services, or resources. We do not control these third-party sites and are not responsible for their privacy practices or content. We encourage you to review the privacy policies of any third-party websites you visit, as their practices may differ from ours.
12. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, and reporting obligations. Retention periods are determined based on the nature of the data, the purposes of processing, and applicable legal requirements. When data is no longer needed, we securely delete or anonymize it.
13. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational context. Material changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically. Your continued use of our website following changes constitutes acceptance of the updated policy.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out:
- Organization: Sdp Consultancy Inc.
- Address: 1157 Beaver Valley Crescent, Oshawa, Ontario L1J 8N3, Canada
- Email: caoqing@sdpguide.lat
- Phone: +1 423 726 7694
- Website: https://www.sdpguide.lat
We acknowledge privacy inquiries within 5 business days and provide a substantive response within 30 days. If you are unsatisfied with our response, you may have the right to lodge a complaint with your local data protection authority.